CVE-2024-57727

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote…

Browse: All 2024 CVEs · All vendors

CVSS score: 7.5 High
CVSS vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CISA KEV: Yes — actively exploited (added 2025-02-13, remediation due 2025-03-06)
Ransomware: Known ransomware campaign use
Weakness (CWE): CWE-22
Published: 2025-01-15
Last modified: 2026-08-04
NVD status: Analyzed

Description

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

Affected products

simple-help simplehelp

Affected ranges per NVD CPE data; confirm exact versions in the vendor advisory.

Required action (CISA)

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable. Federal remediation deadline: 2025-03-06.

How to prioritize this

This vulnerability is on the CISA KEV list, meaning it is being actively exploited — treat it as urgent regardless of the raw CVSS number. Use the live CVE lookup for the latest NVD data, and the CVSS 3.1 calculator to model your own environmental score.

References

FAQ

Is CVE-2024-57727 actively exploited?

Yes. CISA added CVE-2024-57727 to its Known Exploited Vulnerabilities (KEV) catalog on 2025-02-13, with a federal remediation deadline of 2025-03-06. A KEV listing means real-world exploitation is confirmed, so patching this should be prioritized above many higher-CVSS bugs that aren't being exploited.

What is the CVSS score of CVE-2024-57727?

CVE-2024-57727 has a CVSS base score of 7.5 (High). Its vector string is CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.

Related vulnerabilities

Data source: NVD & CISA KEV. Shown as-is; nothing added. Last generated from NVD data — re-check the live tool for updates.