CVE-2024-5217
ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases…
Browse: All 2024 CVEs · All vendors
- CVSS score
- 9.8 Critical
- CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H- CISA KEV
- Yes — actively exploited (added 2024-07-29, remediation due 2024-08-19)
- Weakness (CWE)
- CWE-184, CWE-697
- Published
- 2024-07-10
- Last modified
- 2026-06-17
- NVD status
- Analyzed
Description
ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
Affected products
- servicenow servicenow
Affected ranges per NVD CPE data; confirm exact versions in the vendor advisory.
Required action (CISA)
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable. Federal remediation deadline: 2024-08-19.
How to prioritize this
This vulnerability is on the CISA KEV list, meaning it is being actively exploited — treat it as urgent regardless of the raw CVSS number. Use the live CVE lookup for the latest NVD data, and the CVSS 3.1 calculator to model your own environmental score.
References
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313
- https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-5217
FAQ
Is CVE-2024-5217 actively exploited?
Yes. CISA added CVE-2024-5217 to its Known Exploited Vulnerabilities (KEV) catalog on 2024-07-29, with a federal remediation deadline of 2024-08-19. A KEV listing means real-world exploitation is confirmed, so patching this should be prioritized above many higher-CVSS bugs that aren't being exploited.
What is the CVSS score of CVE-2024-5217?
CVE-2024-5217 has a CVSS base score of 9.8 (Critical). Its vector string is CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.
Related vulnerabilities
- CVE-2024-4879 — ServiceNow Utah, Vancouver, and Washington
- CVE-2022-26871 — Trend Micro Apex Central
- CVE-2021-42321 — Microsoft Exchange
- CVE-2020-5849 — Unraid Unraid
- CVE-2026-82078 — PaperCut NG/MF
- CVE-2026-81578 — PaperCut NG/MF
Data source: NVD & CISA KEV. Shown as-is; nothing added. Last generated from NVD data — re-check the live tool for updates.
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