CVE-2024-28987
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access…
Browse: All 2024 CVEs · All vendors
- CVSS score
- 9.1 Critical
- CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N- CISA KEV
- Yes — actively exploited (added 2024-10-15, remediation due 2024-11-05)
- Weakness (CWE)
- CWE-798
- Published
- 2024-08-21
- Last modified
- 2026-06-17
- NVD status
- Analyzed
Description
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Affected products
- solarwinds web help desk
Affected ranges per NVD CPE data; confirm exact versions in the vendor advisory.
Required action (CISA)
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable. Federal remediation deadline: 2024-11-05.
How to prioritize this
This vulnerability is on the CISA KEV list, meaning it is being actively exploited — treat it as urgent regardless of the raw CVSS number. Use the live CVE lookup for the latest NVD data, and the CVSS 3.1 calculator to model your own environmental score.
References
- https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2
- https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987
- https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987
FAQ
Is CVE-2024-28987 actively exploited?
Yes. CISA added CVE-2024-28987 to its Known Exploited Vulnerabilities (KEV) catalog on 2024-10-15, with a federal remediation deadline of 2024-11-05. A KEV listing means real-world exploitation is confirmed, so patching this should be prioritized above many higher-CVSS bugs that aren't being exploited.
What is the CVSS score of CVE-2024-28987?
CVE-2024-28987 has a CVSS base score of 9.1 (Critical). Its vector string is CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N.
Related vulnerabilities
- CVE-2025-26399 — SolarWinds Web Help Desk
- CVE-2025-40536 — SolarWinds Web Help Desk
- CVE-2025-40551 — SolarWinds Web Help Desk
- CVE-2024-28986 — SolarWinds Web Help Desk
- CVE-2026-28318 — SolarWinds Serv-U
- CVE-2024-28995 — SolarWinds Serv-U
Data source: NVD & CISA KEV. Shown as-is; nothing added. Last generated from NVD data — re-check the live tool for updates.
weekly kev brief
Patch what's actually being exploited.
One email a week: the KEV additions that matter, prioritized — no noise.
Free. No spam. Unsubscribe anytime. Delivered by Beehiiv.